Terms of service

Welcome to Silent Rose. By accessing or purchasing from our website, you agree to these Terms of Service. Please read them carefully before using our website.

1. General

These Terms apply to all visitors, customers and users of our website. By using this website, you confirm that you are at least 18 years old or have permission from a parent or guardian.

2. Products

We aim to display our products, colours and descriptions as accurately as possible. Due to differences in screen settings, colours may vary slightly from the actual product.

All products are subject to availability. We reserve the right to discontinue or limit any product at any time.

3. Pricing

All prices are shown in GBP (£) and include VAT where applicable.

We reserve the right to change prices, promotions or product information without prior notice.

4. Orders

Once your order has been placed, you will receive an order confirmation by email.

We reserve the right to refuse, cancel or limit any order if we believe it has been placed fraudulently, contains incorrect information or cannot be fulfilled.

5. Shipping

Delivery times are estimates and may vary due to courier delays or circumstances beyond our control.

Customers are responsible for ensuring the delivery address provided is accurate.

6. Returns & Refunds

Returns and refunds are handled in accordance with our Refund Policy.

Please refer to our Refund Policy for full details.

7. Intellectual Property

All content on this website, including logos, product designs, images, graphics, text and branding, is the property of Silent Rose and may not be copied, reproduced or used without our written permission.

8. Limitation of Liability

Silent Rose shall not be liable for any indirect, incidental or consequential loss arising from the use of this website or our products, except where required by UK law.

Our liability is limited to the amount paid for the product purchased.

9. Privacy

Your personal information is handled in accordance with our Privacy Policy.

10. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.